Welcome to The Capital International Spa! Before you embark on a journey of relaxation and rejuvenation with us, please take a moment to read and understand our terms and conditions. By engaging in our services, you agree to comply with the following:

Booking and Confirmation:

All spa services must be booked in advance through our official website or by contacting our reception.

Arrival and Punctuality:

We recommend arriving at least 15 minutes prior to your scheduled appointment to complete any necessary paperwork and enjoy our pre-treatment relaxation area.

Late arrivals may result in a shortened treatment time.

Health Considerations:

It is your responsibility to inform our staff of any health concerns, allergies, or medical conditions that may affect your spa experience.

As part of our commitment to your well-being, we offer an extra 15 minutes of consultation time with our skilled professionals for personalized service recommendations.

Spa Etiquette:

Maintain a tranquil atmosphere by keeping noise levels to a minimum.

Valuables:

The Capital International Spa is not responsible for the loss or damage of personal belongings.

Age Restrictions:

To maintain a serene atmosphere, we kindly request that guests under the age of 16 be accompanied by an adult when receiving a treatment.

Payment:

Payment is due in full upon completion of services.

Gratuities:

Gratuities are not included in the service prices and are at your discretion. They can be added to your final payment in cash or by credit card.

As a token of appreciation, our staff receives an additional bonus for exceptional service, encouraging a culture of excellence.

Quality Assurance:

If you are dissatisfied with any aspect of your spa experience, please bring it to the attention of our staff immediately, and we will make every effort to address your concerns.Your feedback is invaluable.

Changes to Services and Prices:

The Capital International Spa reserves the right to modify, discontinue, or adjust prices on certain treatments without prior notification.

Photography and Recording:

For the privacy and comfort of all guests, photography and recording are strictly prohibited within the spa premises without explicit consent.

Acceptance of Risk:

Engaging in spa services involves certain risks. By availing our services, you acknowledge and accept these inherent risks.

Please note that these terms and conditions are subject to change, and it is your responsibility to stay informed of any updates. The Capital International Spa appreciates your cooperation in ensuring a peaceful and enjoyable experience for all guests.